Privacy Policy
Effective date: February 11, 2026. This policy explains what data Quantura collects, why we collect it, and how you can manage or delete your information.
Privacy highlights
1. Personal information we collect
When you visit Quantura, we automatically collect device and usage information such as browser type, IP address, time zone, referral source, page interactions, and cookie/local storage identifiers. We refer to this as Device Information.
When you create an account, place an order, upload files, request forecasts, or contact us, we collect information including name, email, billing details, order metadata, and content you submit. We refer to this as Order and Account Information.
2. Technologies we use
Quantura uses cookies, local storage, log files, pixels, and analytics tags to operate and improve the platform.
- Cookies and local storage for authentication state, preferences, and workspace continuity.
- Log files for request diagnostics, reliability monitoring, and abuse prevention.
- Analytics tags and event telemetry to understand feature usage and product quality.
3. How we use your information
- Provide and maintain Quantura features, including forecasting, uploads, saved runs, collaboration, and notifications.
- Process orders, subscriptions, renewals, and billing events.
- Communicate with you about service updates, support, and account activity.
- Detect fraud, reduce abuse, and protect platform security.
- Measure product performance and improve user experience.
4. Sharing your personal information
We do not sell your personal information. We share information with infrastructure and service providers that help us operate Quantura (for example hosting, analytics, messaging, storage, and payment processors), and where required by law or to protect rights, safety, and platform integrity.
5. Advertising and analytics
We may use your information to measure campaign effectiveness and provide relevant product messaging. You can manage ad personalization through your platform and browser controls.
6. Do Not Track
At this time, Quantura does not alter all data collection behavior in response to browser Do Not Track signals.
7. Your privacy rights
Depending on your location, you may have rights to access, correct, export, restrict, or delete personal information. To submit a request, use the Contact page. We may need to verify identity before processing requests.
8. International data transfers
Quantura may process data in the United States and other regions where our service providers operate. We apply contractual and technical safeguards appropriate to those transfers.
9. Data retention
We retain account, forecast, and order records while your account is active and for limited periods after closure for legal compliance, fraud prevention, audit, and incident response.
10. Security
We apply role-based access controls, encrypted transport, and operational safeguards. No system is completely secure, so protect your credentials and notify us promptly of any suspected unauthorized access.
11. Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be posted on this page with an updated effective date.
12. Contact us
For privacy questions or complaints, contact Quantura via the Contact page.